Contact the bench

Last updated 2026-09-18 · Bagpipes Hidecraft · [email protected]

One mailbox, read by the people who cut the leather. No ticket system, no chat widget.

Where to write

Email: [email protected]. Please put the page address or the work order slug in the subject line — it saves a round trip.

What gets answered

We answer these in two to four working days:

• Questions about a dimension, a pitch or a step in a work order.
• Reports of an error in a cut list or a reference table.
• Requests to republish a diagram or a table, with attribution to this site.
• Questions from repairers about how a piece was originally constructed.

What does not get answered

We do not take commissions on this address, and we do not price work by email.

• Requests for custom orders or lead times.
• Requests for free patterns or for the source files behind the drawings.
• Anything asking us to link to a product, a shop or a course.

Writing about a problem

If you are stuck on a step, send three things: the hide weight and thread you are using, a photograph of the problem, and the measurement you got instead of the one you expected. Nine out of ten stitching problems are a pitch and thread mismatch, and those three details identify it immediately.